Tutor: Ruan Beiyi
---SECRETARIAL PROCEDURES AND SECRETARIAL ENGLISH---
For Non-English Majors
College of Foreign Languages, ZJNU
Contents
Lecture 1: Course Introduction; Unit One: Looking for a Job
Lecture 2: Writing a CV; Interview
Lecture 3: Interview Tips; Meeting the Staff
Lecture 4: Secretarial Duties; Receiving Visitors
Lecture 5: Using the Telephone; Taking Shorthand
Lecture 6: Diaries; Filing
Lecture 7:Appointments; Travel Arrangements
Lecture 8:Meeting the Boss; Social Occasions
Lecture 9: Cross-Cultural Communication and Public Relations
Lecture 10:Notes, Notices, Memos; Agenda, Minutes, Announcements
Lecture 11:Business Letters; Telecommunications
Lecture 12:Contracts and Agreements; Business Reports
Lecture 13: Money Matters; Office Supplies and Equipment
Audio Visual Materials
1. Job Interview Clips: Video 1, Video 2, Video 3, Video 4, Video 5, Video 6
2. BBC Starting Business English：
BBC Business English Portfolio_1
BBC Business English Portfolio_2
3. BBC Working Abroad：
4. 企业行政文秘人员职业训练教程：
08_Telephoning & Spoken Communication
09_Meeting Planning & Management
Quiz I Listening Task 1_Car Service
Listening Task 2_Medical Advice
Listening Task 3_Booking a Flight
Quiz II Reading Task 1_Improve Reading Skills
Reading Task 2_Effective Presentation Tips
Reading Task 3_Applying for a Job
Reading Task 4_Tourist Accomodation
Reading Task 5_Financial Services
Reading Task 6_Understanding Newspaper Headlines
Refer to Business Reading Comprehension Exercises for more practices.
Types of Final Examination Questions: Paper 1, Paper 2
Webpages created by Ruan Beiyi
At School of English, FLC, Zhejiang Normal University
Email: znurby@yahoo.cn
Last updated: 28 April 2009